catering           & event inquiries

416-854-3328
info@milkandhoneycateringco.com

 

frequently asked questions

How far in advance do we need to book?

In order to best serve you, we require a minimum notice of three business days (72 hours) prior to your event date to accommodate your request. Please contact Milk & Honey Events and Catering at 416.854.3328 or by email at events@milkandhoney.com.

Do you require a deposit?

To secure your event service details, a deposit of 30% is due upon signing. Depending on the size of the event, the 2nd deposit is due two months prior to the event date based on 50% of the total estimated costs at that time. The final deposit is due 5 business days prior to the event and is based on the outstanding balance at that time. Following the event, we will bill or reimburse based on actual costs/consumption. If it's a smaller event, the remaining 70% is due 5 business days prior to the event.

This does not include corporate catering platters.

How are delivery/rental/staffing/setup charges handled?

Delivery, staffing, rental and setup charges will be arranged through our events team based on your requirements.

Is there a cancellation fee?

Your deposit is fully refundable unless the function is cancelled with less than three business days (72 hours). Please note that if the function is cancelled with less than two business days (48 hours) notice, you will be charged the full estimated food and beverage costs.

How are payments made?

Payment of the final bill, minus any deposits is due at the conclusion of the event by credit card, cash, or debit payment.

If my guest count increase or decrease on the day of my function, how will I be billed?

The guaranteed number of guests is required 48 hours in advance of the function. Please note that unless we are notified of a guest count revision, the number originally contracted will be assumed as the guarantee.

Can the food be dropped off?

Yes, we totally believe in fake and bake! You will be charged a delivery fee based on your order. Please contact your Event Specialist for pricing.

Do you provide plates/cutlery/glasses? Are they disposable?

Yes. We have disposables as well as rentals for an additional charge.

Do you provide coffee and tea service?

Yes – we LOVE coffee (and tea) at Milk & Honey, and can provide your coffee and tea service. We source the finest organic, fair trade coffees and teas.

Can you provide buffet service? Can you come back and clean up after our meal?

Yes. Staffing charges may apply.

Do you provide linens?

Yes. Linen rental charges will apply.

If we want to serve alcohol, could you facilitate?

Yes. We are fully licensed and hire the most diligent and creative bar staff.

Do you accommodate dietary restrictions and allergies?

Yes. We would be happy to accommodate any request. Please let us know at your earliest convenience so we can tailor the menu accordingly.

Can you arrange to have flowers delivered with our food?

Yes. We work with a preferred suppliers list and would be happy to order and include flowers in your catering quote.

Can we customize a menu to suit our needs?

Absolutely! Our Chefs would be happy to create a custom menu to suit your event. We love planning a custom event with clients, especially one that incorporates a specific, or variety, of global cuisine.

Can you provide staff to stay and serve my function?

Yes. Please contact an Event Specialist for details and pricing.

For all booking inquiries please contact:

events@milkandhoney.com

Tel: 416-854-3328